We accept Visa, Mastercard, American Express and Diners.
There is one Bank in Aguas Calientes (Banco de Credito) and one ATM machine. You are also welcome to exchange US dollars Travellers cheques and US dollars to Peruvian currency at the Front Desk. Please note that we do not change Traveller's cheques to US dollars, only to Peruvian currency (Nuevos Soles).
We can offer a cash advance at a 10% commission.
An electronic safety box can be found in your room, which is free of charge to use. We recommend that you use this facility for all your personal valuables. The hotel cannot be held responsible for the loss of items not stored in the safety box in your room.
Telephone, Fax and Internet
You can make national and international phone calls from your room. Fax services can be arranged at the Front Desk and our Internet service is available all day. There is a WiFi connection at Tampu restaurant. Please note that due to our remote location at Machu Picchu, Internet connection is provided by satellite and can sometimes be limited.
We offer a luggage storage service. After your check-out, bags can be stored until your return to Aguas Calientes and can also be delivered directly to the train station upon request.
The Lodge offers a complimentary shoe cleaning service
We provide a laundry service
For your entertainment we have a good selection of Classic and Award-winning movies available for your hire, free of charge.
Electricity and Adapters
The voltage in the electrical outlets in your room is 220 V and 110 V in the bathrooms.